Privacy Policy

1. Introduction

ESET VPN is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and products.

2. Information We Collect

We collect information you provide directly: name, email, and payment information. We also collect limited technical data such as device type for compatibility purposes.

3. How We Use Your Information

• To provide and improve cybersecurity services
• To process payments and manage subscriptions
• To send security alerts and product updates
• To provide customer support
• To comply with legal obligations

4. VPN No-Log Policy

ESET VPN operates a strict no-log policy. We do not record, monitor, or store your VPN browsing activity, connection timestamps, IP addresses, or session data. Your online activity through the VPN remains completely private.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with service providers who assist in operating our services under strict confidentiality agreements.

6. Data Security

We use AES-256 encryption and security controls to protect your data. Our infrastructure is regularly audited by independent third parties.

7. Your Rights

You have the right to access, correct, delete, or export your personal data at any time. Contact privacy@esetvpn.com to exercise these rights.

8. Cookies

We use essential cookies to operate our website and optional analytics cookies to improve user experience. You can manage cookie preferences in your browser settings.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated by email or website notice.

10. Contact

For privacy inquiries, contact our Data Protection Officer at privacy@esetvpn.com.